This Privacy Policy will help you understand how Miswa Chemicals Ltd. (herein referred to as “Miswa”, “us” and “our”) collects, stores, shares, uses, protects and otherwise processes information from and about visitors (herein referred to as “you” ) to this website, customers and vendors through the website or in the course of our business activities conducted offline.
This Policy may be updated from time to time.
For the purposes of applicable data protection law, Miswa is the controller of any personal data collected from you on the website or otherwise for the purpose of conducting or developing our business with you. For the purposes of this Policy, personal data means any information relating to an identified or identifiable person, and in jurisdictions where applicable, an identifiable, existing juristic (legal) person.
Information we collect automatically
When you visit our website, our server automatically collects certain browser or device generated information, which may in some cases constitute personal data, including but not limited to:
- your domain;
- your IP address;
- the date, time and duration of your visit;
- your browser type;
- your operating system;
- your page visits;
- other information about your computer or device;
- Internet traffic;
- your user behaviour (e.g., how you interact with the website).
We do not use this automatically collected information to try to identify you by name, and we do not associate it with the information you provide voluntarily, as detailed further below, please see Information You Provide.
Why we collect your Data
We collect your data to better understand you needs, to improve our services and products, to send you promotional material, and other similar related and relevant business purposes.
Information You Provide
In order to access or use certain portions of the website or enjoy the full functionality of the website, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal data to us in the following ways:
- by filling in forms (for example, a ‘Contact us’ form) on our website or at a trade show or anywhere else we conduct business;
- by completing a survey, submitting a request, making a query, registering on our website or making an order;
- by downloading documentation from our website;
- by subscribing to newsletters or other communications;
- by corresponding with us by phone, e-mail or otherwise using our contact details; or
Typically, the personal data you give us may include name, business affiliation, business address, telephone number, and email address, and any personal details required to resolve any enquiries or complaints. Where you are applying for a job, work placement or internship, you will be asked to provide certain additional information, for example about your education, employment history and right to work, pursuant to a specific privacy notice for job candidates.
We will let you know when personal data is required to enter into a contract with you (such as in anticipation of an employment contract or a services agreement) or to perform a contract with you (such as to provide services at your request). Failure to provide any information or withdrawal of consent previously provided, may result in our inability to provide requested services or products, or consider your application for employment.
Tracking/ Analytics
We use a web tracking and web analysis software in order to determine the frequency of use and the number of people visiting our website. In this context, we do not collect any personal data which could reveal your identity to us. Only the IP address which you use when visiting our website will be processed. These data will only be used within our company for statistical purposes and further development of our websites, where legally permitted, and will not be distributed or used for means outside this Policy.
Our web tracking and analysis software is operated by a third-party provider, Google Analytics.
You may choose to object to the collection and use of the aforementioned information for statistical purposes and further development of our websites at any time by either
- disable the “track users” setting in your browser or
- by using the opt-out mechanism provided via the website notice
Cookies
“Cookies” are small files which enable us to store individual information related to your computer or other device used to access our website. Cookies help us, e.g., to determine the frequency of use and the number of people visiting our website and to create our services as comfortable and efficient as possible for you.
Types of cookies. Session cookies are stored only temporarily during a browsing session and are deleted from the visitor’s device when the browser is closed. Persistent cookies are saved on your device for a fixed pre-defined period of time (usually several months) and are not deleted when the browser is closed. Persistent cookies are used where we need to be able to recognize your device for more than one browsing session.
First party cookies are set by the website you are visiting, and they can only be read by that site. Third party cookies are not set by the owner of the website you are visiting, but by a different organization. For example, advertisers and other third parties may use their own cookies when you click on an advertisement or link on our website, or we might engage a third-party analytics company that will set their own cookie to perform this service.
The different types of cookies can be categorised as follows:
Necessary cookies are cookies that are required for the operation of our website, such as to ensure security. Other necessary cookies allow us to provide features or services that you expressly request. These cookies do not require your consent and cannot be switched off (although in some cases you can change your requests). You can set your browser to block or alert you about these cookies, but some parts of our website may not work if you block these types of cookies.
Preference cookies are used to provide certain functionalities to you by recording your choices and settings regarding our Services, maintaining your preferences over time and recognizing you when you return to our website so that we can offer you a better experience on this website. We will only store and access functional cookies on your device if you consent to such storage and access. If you do not consent to these types of cookies, we will not be able to provide certain functionalities to you.
Analytics cookies allow us to analyse website usage and understand how visitors use it. These cookies recognize and collect information about the number of visitors, the pages they view, how long they view pages and how they move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are easily finding what they are looking for. We will only store and access analytics cookies on your device if you consent to such storage and access. If you do not consent to these types of cookies, we will not be able to improve our website based on information from your visit.
Marketing Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. We will only store and access marketing cookies on your device if you consent to such storage and access.
Marketing
Where lawful to do so, and subject to your consent where required, we may communicate with you by email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the ‘unsubscribe’ link provided in our emails, or otherwise contact us directly and we will stop sending you communications.
Security
Miswa aims to safeguard and protect your personal data from unauthorised access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss, and we utilise and maintain certain reasonable processes, systems, and technologies to do so. However, you acknowledge that no transmission over digital platforms is completely secure or error-free, and that these processes, systems, and technologies utilised and maintained by Miswa are subject to compromise.
Retention of Your Personal Data
We apply a general rule of keeping personal data only for as long as required to fulfil the purposes for which it was collected. In general, we retain your personal data for a period of time corresponding to a statute of limitation, for example to maintain an accurate record of your dealings with us. However, in some circumstances we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.
Miswa will not sell or rent your personal data to third parties.
To enquire about your data that is held with us, to correct or update, or remove, please contact us directly.
Changes to this Policy
Any changes or updates we may make to this Policy will be posted on this page in advance. If we have your contact details on file, we will notify you in advance of any changes to this Policy that may impact you. For other changes, please check back frequently to see any updates or changes to this Policy.